Shipping & Handling

At Velvet Box, we take great care in crafting, packing, and delivering your gifts with the softness and attention they deserve.

Processing Time

• All standard orders are processed within 3-5 business days

• You’ll receive a confirmation email once your order is packed and ready to ship

Shipping Time

• Delivery within India typically takes 5–7 business days after dispatch

• For bulk, corporate, or hospital orders, shipping timelines will be shared at the time of confirmation

International Shipping

• We currently ship within India. For international orders, please write to us at [your email] — we’ll do our best to accommodate your request.

Delivery Partners

We work with trusted delivery services like Bluedart, Delhivery, and India Post, depending on your location and order type.

Packaging

Every Velvet package is thoughtfully wrapped - not just to protect your items, but to make the unboxing feel like a warm hug.

Shipping Delays

While we do our best to dispatch on time, delays may occur due to weather, festivals, or courier issues. We’ll always keep you informed if there’s a significant delay.

Address & Delivery

Please ensure your shipping address and contact details are correct at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Questions or Concerns?

If you need help with your order status, drop us a note at [support@velvet.com], and we’ll get back to you within 24–48 hours.